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I don't know how much teeth the Play Store rules have, but I wish it was against the ToS to display things like that. Or at least disallow having an option that

by ziml77 6y ago

I don't know how much teeth the Play Store rules have, but I wish it was against the ToS to display things like that. Or at least disallow having an option that expresses dissatisfaction while bypassing the Play Store review system, but sending any positive response along to it to boost the application's rating.

jrockway 6y ago
I think Apple actually has an API for this flow. So it's not against the ToS, it's actually something they encourage! (Here's the API: https://developer.apple.com/app-store/ratings-and-reviews/ https://developer.apple.com/app-store/ratings-and-reviews/) This goes to show one of the big problems with app stores. Apple wants to have a bunch of apps that all have 5 star reviews, so you think everyone using an iPhone is happy and that all the apps are Just Great. You joined a club when buying an iPhone and everyone here is just so happy and would never ever think of leaving! Since they control the OS and manually approve every app, they can make sure that the apps go out of their way to encourage people to think the club is perfect. The fact that 99% of reviews are completely misleading is a problem for another day. (They probably filter out reviews like "1 star: asks me 3 times a day if I like the app." Amazon sure does. I have posted a number of thoughtful 1 star reviews on Amazon for completely flawed products, including objective data showing the flaws... and they just got removed instantly. Conflict of interest up the wazoo.) Somehow I don't think this model would work too well if there were a competing app store with honest reviews. (Not that I think you can ever have honest reviews. Everything about reviews, not only in the mobile app category, is basically completely flawed.)
- ziml77 6y ago
  What you're showing is exactly a case that I think is okay as long as it's not spammed to the user. Any rating that's chosen through this will go directly to the App Store listing instead of being filtered out by redirecting the user to some feedback form.
- colejohnson66 6y ago
  > This goes to show one of the big problems with app stores. Apple wants to have a bunch of apps that all have 5 star reviews, so you think everyone using an iPhone is happy and that all the apps are Just Great. OR Apple wants to improve user experience by requiring developers to use something that respects the “don’t bother me” answer. Apple is not the best, but not everything is a conspiracy
- bobbylarrybobby 6y ago
  Well apple both limits the number of times that prompt can be shown to a user and makes sure that all ratings are counted, not just favorable ones. Seems like the best option short of banning pop up alerts altogether.
srtjstjsj 6y ago
Google itself is a major offender.

by ziml77 6y ago

jrockway 6y ago

I think Apple actually has an API for this flow. So it's not against the ToS, it's actually something they encourage! (Here's the API: https://developer.apple.com/app-store/ratings-and-reviews/ https://developer.apple.com/app-store/ratings-and-reviews/) This goes to show one of the big problems with app stores. Apple wants to have a bunch of apps that all have 5 star reviews, so you think everyone using an iPhone is happy and that all the apps are Just Great. You joined a club when buying an iPhone and everyone here is just so happy and would never ever think of leaving! Since they control the OS and manually approve every app, they can make sure that the apps go out of their way to encourage people to think the club is perfect. The fact that 99% of reviews are completely misleading is a problem for another day. (They probably filter out reviews like "1 star: asks me 3 times a day if I like the app." Amazon sure does. I have posted a number of thoughtful 1 star reviews on Amazon for completely flawed products, including objective data showing the flaws... and they just got removed instantly. Conflict of interest up the wazoo.) Somehow I don't think this model would work too well if there were a competing app store with honest reviews. (Not that I think you can ever have honest reviews. Everything about reviews, not only in the mobile app category, is basically completely flawed.)

ziml77 6y ago
What you're showing is exactly a case that I think is okay as long as it's not spammed to the user. Any rating that's chosen through this will go directly to the App Store listing instead of being filtered out by redirecting the user to some feedback form.
colejohnson66 6y ago
> This goes to show one of the big problems with app stores. Apple wants to have a bunch of apps that all have 5 star reviews, so you think everyone using an iPhone is happy and that all the apps are Just Great. OR Apple wants to improve user experience by requiring developers to use something that respects the “don’t bother me” answer. Apple is not the best, but not everything is a conspiracy
bobbylarrybobby 6y ago
Well apple both limits the number of times that prompt can be shown to a user and makes sure that all ratings are counted, not just favorable ones. Seems like the best option short of banning pop up alerts altogether.

srtjstjsj 6y ago

Google itself is a major offender.