Changes to a site require a significant amount of data before it is really meaningful. Looking at the response and actions of an individual and then trying to a

Changes to a site require a significant amount of data before it is really meaningful. Looking at the response and actions of an individual and then trying to apply that to how the masses will respond almost always ends in failure. While looking at a specific visitor's actions on your website might be interesting, it's not useful in the grand scheme of things. Interacting with them via Olark is different, since you have the opportunity to directly influence their decisions. Have you ever been watching your real time analytics and been able to react to them in real time, to the benefit of you (the website owner) or the website visitor? I'm not trying to be antagonistic, just trying to determine the real benefit of real-time analytics and how they are being used.