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Ah yeah. I recently switched from ADSL to fibre. Speed-wise, it's full joy. However the now incredibly advanced modem/set-top-box/DVR is an utter mess. There a
by wazoox 6y ago
Ah yeah. I recently switched from ADSL to fibre. Speed-wise, it's full joy. However the now incredibly advanced modem/set-top-box/DVR is an utter mess.
There are two boxes : a network server/DVR/router and a TV set-top-box. The server part so far behaves reasonably well (apart for a couple of interface quirks). But the set-top-box is a nightmare.
It all started with networking. The system ships with PLC adapters. It turns out that nothing reliably works with these. I switched to WiFi. It's worse. I finally gave up and now have a 15 m ethernet cable going around my living room.
You have random error messages every time you turn on the set-top-box. When switching from the TV function to some other (like chromecast, or youtube), half the time the sound from the last TV channel you visited can still be heard. You have to hard reset the box to solve the problem.
Once the bluetooth remote stopped working. I tried everything (swapping batteries, resetting everything, etc), no luck; finally I had to do a full factory reset of the set-top box and pair it again with the remote (takes about 30 to 40 minutes I probably could have enjoyed more doing anything else).
The box has an integrated chromecast. However it can't be seen on the network about half the time. I've found that by turning the box off and on, then going to some network app (like youtube), it's back.
Then half the time chromecast playback is choppy and unreliable. You have to turn it off and on, etc.
Then you have the same sort of weird behaviour with Youtube, Amazon Prime, Netflix, etc you name it. Not a single app works reliably (i. e. the first time, and most of the time).
I complained on the forum. People yelled at me because literally millions of people are using the same setup as I am, and don't complain, so it's probably that I'm too fussy. I'm not. It's really awful. Fortunately I don't watch TV anymore, but I must intervene at least once or twice a week to sort out bugs for my family.
What's surprising is actually that millions of people probably have a hard time now simply watching TV, because all of these "smart devices" are so broken.
- atoav 6y agoJust judging the symptoms looks to my like one of those classical "cobbled together" pieces of software, where they only wrote the glue code and once it was OK shipped it. The of intricate that have to work (read: that can go wrong) on a modern device is just baffling.