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What good is a dashboard if it doesn’t show actual status

by cgb223 6y ago

reustle 6y ago
Are there any large community run status dashboards? Seems like it is something that we can't trust companies to be honest about (due to SLAs).
- booleandilemma 6y ago
  Just check Hacker News, of course :)
- gruez 6y ago
  https://downdetector.ca/ https://downdetector.ca/
Areading314 6y ago
Most of the time, it does!
- ooobit2 6y ago
  This is why I can't run a company. "Sometimes, it's probably almost approximately around what we think could be along the spectrum of known values." - Me, as CEO.
  - judge2020 6y ago
    "Our business is not a coherent single entity and we don't have the best operational policies that try to remedy that so I won't make any promises about quality while still sounding like we're worth $1b"
    - ooobit2 6y ago
      "I apologize for having misspoke earlier. The correct quote is: '...while still sounding like we're maybe worth $1b.' We could be worth more than the disclosed amount; however, we aren't sure if or how often, if ever, someone may be counting that number. It's really up in the air on occasion at around this point." - Me, still CEO, now an award-winning CEO.
deleted 6y ago
[deleted]
remus 6y ago
What does 'actual status' mean though? If I'm running a website from a single server, the power goes out and the server goes down then it's kinda obvious. I don't think it's so obvious when you have hundreds of data centers serving traffic to billions of people. If one DC becomes inaccessible does that count as an outage? It'll sure feel like it to the affected users, but the vast majority can still use your service. You need to draw a line in the sand somewhere, but whatever measure you choose is going to be somewhat arbitrary so I think it's reasonable to have a human make the final call (based on some known criteria).
- onedognight 6y ago
  > If one DC becomes inaccessible does that count as an outage? It'll sure feel like it to the affected users, but the vast majority can still use your service. Then put that on the dashboard! It certainly is an outage for the affected users (by your scenario). - 999/1000 Data centers up - 100,000 Users without service - 6 paying customers without service (will get money back)
  - tweenagedream 6y ago
    Except, sometimes a data center goes down and no one notices. So if a data center goes down, and no user around notices, is it really down?

What good is a dashboard if it doesn’t show actual status

by cgb223 6y ago

What good is a dashboard if it doesn’t show actual status

Are there any large community run status dashboards? Seems like it is something that we can't trust companies to be honest about (due to SLAs).

booleandilemma 6y ago
Just check Hacker News, of course :)
gruez 6y ago
https://downdetector.ca/ https://downdetector.ca/

Areading314 6y ago

Most of the time, it does!

ooobit2 6y ago
This is why I can't run a company. "Sometimes, it's probably almost approximately around what we think could be along the spectrum of known values." - Me, as CEO.
- judge2020 6y ago
  "Our business is not a coherent single entity and we don't have the best operational policies that try to remedy that so I won't make any promises about quality while still sounding like we're worth $1b"
  - ooobit2 6y ago
    "I apologize for having misspoke earlier. The correct quote is: '...while still sounding like we're maybe worth $1b.' We could be worth more than the disclosed amount; however, we aren't sure if or how often, if ever, someone may be counting that number. It's really up in the air on occasion at around this point." - Me, still CEO, now an award-winning CEO.

deleted 6y ago

[deleted]

remus 6y ago

What does 'actual status' mean though? If I'm running a website from a single server, the power goes out and the server goes down then it's kinda obvious. I don't think it's so obvious when you have hundreds of data centers serving traffic to billions of people. If one DC becomes inaccessible does that count as an outage? It'll sure feel like it to the affected users, but the vast majority can still use your service. You need to draw a line in the sand somewhere, but whatever measure you choose is going to be somewhat arbitrary so I think it's reasonable to have a human make the final call (based on some known criteria).

onedognight 6y ago
> If one DC becomes inaccessible does that count as an outage? It'll sure feel like it to the affected users, but the vast majority can still use your service. Then put that on the dashboard! It certainly is an outage for the affected users (by your scenario). - 999/1000 Data centers up - 100,000 Users without service - 6 paying customers without service (will get money back)
- tweenagedream 6y ago
  Except, sometimes a data center goes down and no one notices. So if a data center goes down, and no user around notices, is it really down?