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I go maybe a step further: I send out project-specific surveys that have things like impact metrics (How significant has the impact of Project X been, in terms
by jaggederest 6y ago
I go maybe a step further: I send out project-specific surveys that have things like impact metrics (How significant has the impact of Project X been, in terms of dollars, hours of effort, or deals won), classic NPS type questions (If a similar situation arose in the future, how likely would you be to reach out to me/my team for help?), and questions that dive into how the project went, how it was organized, and more.
I really should turn that into a business now that I think about it.
- licebmi__at__ 6y agoI worked in a company where we had this kind of surveys, but there was a catch; every feedback that was not excellent, was considered bad performance. So yeah, not so great place.
- jaggederest 6y agoOof yeah I always make sure mine capture reality and are genuinely anonymous to the degree I can. Mandatory positive feedback is super gross as a modus operandi