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There are many templates for failure, and the funny part is that often the people who contribute to the failure are the ones complaining. But in all cases a goo
by jVinc 6y ago
There are many templates for failure, and the funny part is that often the people who contribute to the failure are the ones complaining. But in all cases a good scrum master should be picking up on this and fixing it.
Most typical one is that a team member wants to go deep into details about a task which isn't important and not the case. And after explaining for 10 mins about how they where brilliant in so many ways, they complain when the rest of the team "wastes" their time spending 5 min in total explaining why that brilliant feature was actually not needed which is why it wasn't on the board and no-one asked for it etc. The solution here is to repeat time and time again what the purpose of the meeting is, and cutting people off mid explanation when they go outside their timebox Note though, don't do individual timeboxes unless you are facing this specific issue, it's not good overall but sometimes you need to correct behavior.
Then there are cases where team members aren't paying attention to others and complain the stand-up is wasteful because they never learn anything new anyways, but when you talk to other team members that person spends the rest of they day asking questions that where already answered at the daily. Obvious here you need to do some coaching for that specific member, but I've found it also helps to let them not do their own points, either skip them completely or do them for them. My experience is that it's often coupled to that person going through what they need to say and forgetting to listen.
And on and on. There are so many cases where teams need to correct bad habits rather than complain about the stand-up being there. But sadly the retrospective is often the first thing to go out the window on teams, and they never get to discussing overall how the process is going, and then the daily stand-up gets changed into a 30 min status meeting, and people start hating it.