Absolutely, most people are actually smart, at least in my experience. But I think it's important to realize that this "basic moral decency" you talk about, is

Absolutely, most people are actually smart, at least in my experience. But I think it's important to realize that this "basic moral decency" you talk about, is something that we commonly use in a lot of industries, but no one is forcing us too, so it can quickly disappear or be forgotten. Especially when you're working in a for-profit company. It starts being murky when the $1 changes to $10 or $100, as now you're trying to balance two values, profits and overall helpfulness. If you're asking the company to take a stance, you and others might feel differently about what's important. Some industries simply look the other way and make the simple statement that it's all about money, nothing else. Sometimes I dream of taking that stance, just because everything would be simpler.