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I'm using GetClicky and really like it. It's useful to be able to see who's on your site and what they're doing. It's great for testing things (campaigns, site
by staunch 16y ago
I'm using GetClicky and really like it. It's useful to be able to see who's on your site and what they're doing. It's great for testing things (campaigns, site changes). Instead of waiting hours or a day to see what the effect was you can watch as people come in and see what they do.
Olark(YC S09) is another really awesome thing for this. It's meant for messaging but it lets you watch users as they browse around from page to page. You can popup a message saying "Hey, did you find everything okay today?" which may sound a bit creepy, but is really powerful.
- matthiaswh 16y agoChanges to a site require a significant amount of data before it is really meaningful. Looking at the response and actions of an individual and then trying to apply that to how the masses will respond almost always ends in failure. While looking at a specific visitor's actions on your website might be interesting, it's not useful in the grand scheme of things. Interacting with them via Olark is different, since you have the opportunity to directly influence their decisions. Have you ever been watching your real time analytics and been able to react to them in real time, to the benefit of you (the website owner) or the website visitor? I'm not trying to be antagonistic, just trying to determine the real benefit of real-time analytics and how they are being used.