I don't disagree that DropBox is a bad example. It is a feature not a product. Maybe better is PowerBI vs Tableau. But to your point, what should be wildly o

I don't disagree that DropBox is a bad example. It is a feature not a product. Maybe better is PowerBI vs Tableau. But to your point, what should be wildly obvious is that "the market" optimizes for far more than what product is "better", and that "better" (for whatever value of) is often low on the priority, whether it should be or not. It's very often the case that someone in power makes a decision along the lines of "why are we paying for Tableau when we can get this PowerBI thing which Microsoft tells me does the same thing for free". And suddenly, you're trying to learn PowerBI. You can find any number of examples where 'better' things were not what the market picked to survive.