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Who are these people they "serve"? Surely you don't imply that Facebook is a user driven website? One look at how they handle UI changes tells you that any cla
by SiempreViernes 6y ago
Who are these people they "serve"? Surely you don't imply that Facebook is a user driven website? One look at how they handle UI changes tells you that any claims to "serve" the users is extremely hollow.
- Cthulhu_ 6y agoUX / look and feel is one of those things where a company cannot win; ANY change, especially redesigns, will cause friction with their customers. Ask people what they want with the UI and you get either small pet peeves (but none of them statistically significant), but generally a "leave it as is" answer. Even though the current version may not tick all the boxes from the company's point of view - things like engagement, advertising opportunities, etc.
- SiempreViernes 6y ago> Even though the current version may not tick all the boxes from the company's point of view Sure, clearly the company is not primarily serving the users. So the question is, who are these people that Mark is invoking?