> But guess what, they had no idea how to use our tool or integrate it within their workflow. And to be honest, nor did we. They developed a tool without devel

> But guess what, they had no idea how to use our tool or integrate it within their workflow. And to be honest, nor did we. They developed a tool without developing working out how it would be used. Is this a problem of bleeding tech in itself, or more of a problem of (product/service) comprehensive development methodology?