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I think it depends a lot on the situation. A non-programmer who reports a blatant bug in a "mainstream" app like Firefox or VLC, if they press too much or one
by dgreensp 16y ago
I think it depends a lot on the situation. A non-programmer who reports a blatant bug in a "mainstream" app like Firefox or VLC, if they press too much or one of the devs is insecure, may eventually get a cold "you could always submit a patch" that borders on sarcastic, or at best only sounds that way because the dev doesn't realize the reporter is not a programmer.
- akkartik 16y agoYou don't even have to be a non-programmer to get it. "Submit a patch" is the classic passive-aggressive non-sequitur response when someone's feeling defensive.
- dlsspy 16y ago"I demand you give me apples from the tree you have growing in your back yard." "Here's a ladder. Take as many as you like." "How rude."
- colanderman 16y ago...it is if the requestor is paraplegic, as would befit the analogy to a non-programmer reporting a bug.
- dlsspy 16y agoA paraplegic can't learn to walk, and usually presents as such. A non-programmer can usually shed this condition with effort, or at the very least exchange laziness for money.
- pkteison 16y agoA blatant bug isn't a feature. Article is expressly discussing features. I don't see any situation where asking for a feature, being told no, then trying to find a way to argue with the no isn't rude.