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The question seems odd to me. How could the letter he received, its tone, and everything else in this case be unintentional?
by 13415 6y ago
The question seems odd to me. How could the letter he received, its tone, and everything else in this case be unintentional?
- pizza234 6y agoI'm trying to play devil's advocate, in order to better understand the real-world dynamics of support at large scale. Every once in a while, some insider pops in discussions like this, and says "you don't know support at large scale etc.etc.". Therefore, with both sides of the story at hand, a productive assessment could be done. To clarify, I do think Google has a just "f*ck them all" approach to support; for example, there could be paid support plans for people who made a large investment. But I need to hear the devil :-)