Absolutely. He's also totally missing the marketing/social point. When a service goes down, say twitter, the rest of the internet is deluged with complaints a

Absolutely. He's also totally missing the marketing/social point. When a service goes down, say twitter, the rest of the internet is deluged with complaints about the service not functioning. It is immediately clear what the size and vociferousness of the service's user base is. So long as Twitter, or Tumblr, or whatever is usually up, their user base is going to grow on the news of their trials and tribulations. "Twitter is so incredibly popular that it crashes their servers all the time!" Unless you're actually a (good) app dev, people don't appreciate that Facebook and LinkedIn face the same scaling challenges that Twitter does. ========================================= Second, the petulant tone of this video is really obnoxious. I also agree that his point is funny, and that the incentives are perverse, but i think he's setting up DHH and new tech as a straw man as well. It is certainly the case that chasing novelty has resulted in past lessons being forgotten, discarded and eventually reinvented, but that doesn't make everything that was done in the past correct.