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Every piece of enterprise software I have used is frustratingly bad and cumbersome. I have determined that the problem is because enterprise software is not wr
by oxymoran 6y ago
Every piece of enterprise software I have used is frustratingly bad and cumbersome. I have determined that the problem is because enterprise software is not written by the end user, whereas say, a smartphone operating system is inherently written by an end user. It’s not enough for the designer of software to have knowledge of the end use, they actually need to be a user to get it right.
- nicoburns 6y agoI think it's more because it's not the end user buying the software, and the people that do don't choose the software that's best for the end user. I've worked on enterprise software and often there are lots of end-user feature improvements that we'd like to work on but get deprioritised because that's not what will allow us to sell the software.
- oxymoran 6y agoYea you are right, purchasing software would present different challenges because you would have different types of users. My frame of reference was for companies that design their own in-house software but it still sucks. I work at a large insurance company and our claim software was designed in-house and it is just the worst thing ever. Same experience when I worked at a large rental car company.