29 ms·
Oh, but I understand what you're saying, Solaar. You make your software to solve problems and make situations better and people happier -- if that doesn't happ
by CliffStoll 6y ago
Oh, but I understand what you're saying, Solaar. You make your software to solve problems and make situations better and people happier -- if that doesn't happen, you'd way rather simply refund their money.
- quelsolaar 6y agoYes. I think its 3 fundamental objectives: -I want people who use my product to be happy with it. -If they are not, I dont want them bad mouth me. -When someone is unhappy, that an excellent opportunity for me to learn, so I want to incentivize my customer to engage with me in a productive and not antagonistic way.
- RotANobot 6y agoThis seems like an excellent way to run a business for all involved.
- quelsolaar 6y agoI try!