I guess it's more precise to say if anyone else is paying any of the cost, you're not really the customer. You're right that there are situations where the con

I guess it's more precise to say if anyone else is paying any of the cost, you're not really the customer. You're right that there are situations where the consumer pays (say, for a smartphone) and companies pay to have bloatware installed that tries to manipulate and monetize the device owner.