I'm concerned about FairShake's data. Their conclusion may be correct. Based on my experience with ISPs in the United States, I am inclined to believe them.

I'm concerned about FairShake's data. Their conclusion may be correct. Based on my experience with ISPs in the United States, I am inclined to believe them. But I just can't overlook this. They start the article with this: > We recently set out to discover which ISP was the most-hated in every U.S. state ...and a link to their "The Most Hated Internet Service Providers in Every US State" article[0]. I live in Iowa so I scrolled down to see what our most-hated provider would be. I was fairly confident I already knew the answer: Mediacom. Their article said Cox. If you're a fellow Iowan, you should be scratching your head. Cox only serves three cities in Iowa[1][2]: Carter Lake, Council Bluffs, and Crescent. Only one of those cities even makes it into the top 50 Iowa cities by population (Council Bluffs at #10)[3]. If you compare the coverage map on BroadbandNow for Cox[4] with the one for Mediacom[5] or even CenturyLink[6], it isn't even close. I've lived in many cities across Iowa and everywhere I've been people hated Mediacom. CenturyLink get the silver medal, but Mediacom is hands down the most hated ISP in Iowa thanks to their awful customer service, unreliable connections, anti-competitive practices, and high prices for what would barely pass as acceptable in other parts of the world. I didn't even know we had Cox and I doubt most other Iowans do either! I want to believe FairShake's story because it lines up with my perceptions of ISPs in the United States, but I just can't put any faith in their data if it's that unrepresentative. How can most Iowans hate Cox if the overwhelming majority of them can't even get their service? [0] https://fairshake.com/consumer-guides/mapped-the-most-hated-internet-service-providers-in-every-u-s-state/ https://fairshake.com/consumer-guides/mapped-the-most-hated-... [1] https://www.cox.com/local/residential/ia https://www.cox.com/local/residential/ia [2] https://www.cox.com/local/business/ia https://www.cox.com/local/business/ia [3] https://en.wikipedia.org/wiki/List_of_largest_Iowa_cities_by_population https://en.wikipedia.org/wiki/List_of_largest_Iowa_cities_by... [4] https://broadbandnow.com/Cox-Communications https://broadbandnow.com/Cox-Communications [5] https://broadbandnow.com/Mediacom-Cable https://broadbandnow.com/Mediacom-Cable [6] https://broadbandnow.com/CenturyLink https://broadbandnow.com/CenturyLink