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Simple customer since 2013 here. The iOS menu debacle has been my biggest complaint with them in recent memory. Overall that has been a step backwards in their
by yurishimo 6y ago
Simple customer since 2013 here. The iOS menu debacle has been my biggest complaint with them in recent memory. Overall that has been a step backwards in their UX.
I can't prove it, but I think they switched to React native for parts of the app to enable more code sharing, hence the jank interaction experience. I remember when it launched, you couldn't swipe to pull out the sidebar. You can open it via a swipe now, but you still can't close it by swiping.
I really like their philosophy around goals/expenses however, so if I ever switched, it would need to be to a competitor with similar features. Simple also has a really robust website with lots of historical data and charts available. Just the other day I was able to track down $300 I withdrew from an ATM to buy a PS4 back in 2015, even without tagging the transactions in the first place.
It seems after they moved to BBVA, some of the original development team left and features have slowed a lot. Hopefully as more of these specialized banks start catching up, they will start innovating again.