I think this will be the unpopular opinion, but writing, text, is actually the problem. Most emails/tweets/texts read like statements of proclamation. The cue

I think this will be the unpopular opinion, but writing, text, is actually the problem. Most emails/tweets/texts read like statements of proclamation. The cues of a "hmmmm" or the rise in pitch in voice, can indicate someone isn't sure of the position. Or that they're pitching it as a possibility, not the actual solution. All of those cues are lost. Twitter is the worst offender - I've seen many of people that I follow present in person at conferences and they come off as humble and approachable. But their tweets are written as a bold, definitive statements, and read as a proclamation to be argued and challenged.