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Had an issue with line noise when I moved house. Took a while to figure out but apparently when it rained, I'd lose Internet connection. Took a bit of back and
by ricardo81 6y ago
Had an issue with line noise when I moved house. Took a while to figure out but apparently when it rained, I'd lose Internet connection. Took a bit of back and forth with British Telecom to convince them there's an issue after their continual "our tests indicate the line is OK"- if only they tested it when it was raining here!
Line got replaced, apparently it was 60 years old. Worked a charm since.
- zimpenfish 6y agoParents had the same issue with rain before they moved to fibre (which also barely works but eh, at least it barely works reliably.) Seems to be common enough that's it's trope-y.
- newforms 6y agoThis was REIN not RAIN, also common enough
- sgt101 6y agoThe magic words are "the line is crackly when I try to hear someone" which will be recorded as "interference" and cause and engineer to be sent out. Then get them to open up any junction boxes that you can see. Normally the problem is that one of these has leaked causing poor coupling.
- ricardo81 6y agoI wouldn't know about the finer details of physical telecommunications but in this case it would seem the physical (overhead) line that was about 30 metres from my property was allowing rainwater to interfere with the signal. That was what was replaced. Voice communication was never a problem (in the assumption I never spoke to people when it rained, I didn't often use the line for voice)