I am an independent developer living off 3 software products I created and sell. I have done all my own support over the last 15 years. While it can be frustrat

I am an independent developer living off 3 software products I created and sell. I have done all my own support over the last 15 years. While it can be frustrating (especially for B2C) it is also my superpower, as it gives me some much more insight into how I can improve my products. I only do support via email (not phone or chat).