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Having skin in the game will make you a better engineer. You’ll get better at the non-sexy things: monitoring, alerting, testing, etc. You better believe a pers
by ed25519FUUU 6y ago
Having skin in the game will make you a better engineer. You’ll get better at the non-sexy things: monitoring, alerting, testing, etc. You better believe a person who is pages for software at 3:00 am has an incentive to make that software more reliable.
- lostdog 6y agoBut the directors and VP's aren't getting paged at 3am, so the incentives of the organization still go to lower quality software.
- johnbellone 6y agoIf the directors and VPs aren’t getting paged at 3am you need better leadership. The first thing that I did was subscribe to all outages. And I let the operations center to call me anytime if they need help resolving a production issue.
- ocdtrekkie 6y agoI'm not even talking 24/7 pager work. But just tackling some support tickets as part of your job so you see where people are having issues with your product. Too often I see BigCorp development teams seeming blatantly oblivious to where their pain points are, and it's because they aren't forcing their developers to do support. They're pushing code, but they aren't pushing code that solves real problems for people.
- MattGaiser 6y agoIf you work for a Bigcorp development team, you are probably jus trying to keep a product owner happy. The user being happy or not will not ever impact your life, especially since you might well have moved on before it ever goes to prod.
- deleted 6y ago[deleted]