Bit of context - Jukka's background is Microsoft's Dynamics CRM so a lot of this article is about how Teams can integrate with Dynamics CRM and other stuff. Th

Bit of context - Jukka's background is Microsoft's Dynamics CRM so a lot of this article is about how Teams can integrate with Dynamics CRM and other stuff. The main point of the article is this paragraph at the end: Teams is now the closest thing that Microsoft has at its disposal to transform into an OS style fabric that connects a significant share of information workers globally. Nothing like the glory days of Windows, of course, but we should expect to see very conscious steps from MS to further the goal of Teams becoming more OS like. The place where the user interacts with a multitude of apps, share their work context with those apps, a “service bus” for the various apps to exchange data with one another, and finally a unified communications channel for notifications and messaging. Disclaimer: Teams wouldn't install on my previous machine so I didn't have to use it. Unfortunately I have a new machine and now it does install.