You are probably referring to this[1] FAQ entry. As I understand it they provide domain registration on a cost-recovery basis and thus have no incentive to answ

You are probably referring to this[1] FAQ entry. As I understand it they provide domain registration on a cost-recovery basis and thus have no incentive to answer support requests for customers who only use NFSN for domain registration. I wouldn't conclude that this means "please don't do this if you don't have to". When you use NFSN for domain registration, you will probably also pay for whois privacy ($3.65/year) and DNS services. DNS services for domains registered with NFSN are $1.22/year, but if you host the website for that domain at NFSN you will only pay $0.41/year. So they do actually earn money on domain-only customers and they also give you an incentive to use them not just for domain registration. 1: https://www.nearlyfreespeech.net/about/faq#gp_domains https://www.nearlyfreespeech.net/about/faq#gp_domains