I was also around at the time. Chrome's performance and features were what made it popular with "power users", but they're only a fraction of the market. Busi

I was also around at the time. Chrome's performance and features were what made it popular with "power users", but they're only a fraction of the market. Businesses were slow to transition thanks to dependence on IE features and, in my experience, most "casual" users could not be bothered to install a new browser. When I'm talking about Chrome's dominance, I'm talking about their dominance across the whole market. It took a long time for me to convince my parents to switch to Chrome. Now I'm running into the same difficulty trying to convince them to switch away from it. I really think that kind of dominance had less to do with performance and features, and more to so with familiarity.