Not saying that this can't work in practice, but it sounds a bit passive-aggresive to me. I'd imagine if someone has some feedback for me, they'd talk to me dir

Not saying that this can't work in practice, but it sounds a bit passive-aggresive to me. I'd imagine if someone has some feedback for me, they'd talk to me directly instead of leaving a ticket in an issue tracker. You already mentioned that your company is small and this system has worked for you so far, but I doubt this will work at Facebook scale.