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We have an issue system - instead of "Bob always leaves his mess to clean up" if you have a problem your supposed to put it in generic terms like "kitchen is s

We have an issue system - instead of "Bob always leaves his mess to clean up" if you have a problem your supposed to put it in generic terms like "kitchen is sometimes left a mess" and then put a counter measure: "kitchen cleaning trainig and checklist". If the countermeasure is reasonable we implement it. We've found this keeps people from festering. Heck.. one employee thought he was being underpaid. He was. He put it in the issue tracking system and we now have a public skill system and renumeration scale.

shakkhar 6y ago
Not saying that this can't work in practice, but it sounds a bit passive-aggresive to me. I'd imagine if someone has some feedback for me, they'd talk to me directly instead of leaving a ticket in an issue tracker. You already mentioned that your company is small and this system has worked for you so far, but I doubt this will work at Facebook scale.