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Misleading title. Being someone who is "Very arrogant and expresses contempt against airport passenger procedures." is different than someone who complains. So
by mikepink 16y ago
Misleading title. Being someone who is "Very arrogant and expresses contempt against airport passenger procedures." is different than someone who complains.
Someone who "became visibly upset and arrogantly pointed his finger in the agent's face when asked why he did not have an airline ticket for a return flight." is different than someone who expresses discontent in a non-threatening manner.
- marcusbooster 16y agoSomeone who "became visibly upset and arrogantly pointed his finger in the agent's face when asked why he did not have an airline ticket for a return flight." is different than someone who expresses discontent in a non-threatening manner. The anecdote described by the agent about finger-waving is not in the guidelines. The actual guideline is very loose and will be interpreted by screeners as they see fit and as they see convenient. And they could use it in both situations you described.
- tvon 16y agoI think you could easily label anyone arrogant if they're questioning authority. Besides, nobody likes arrogant people, and arrogant people cant be "victims", so why not write it into policy? They might as well say they target assholes.