4 ms·

>Several months ago there was an incident where the parent discovered over $2500 in credit card charges mostly due to in game purchases. This sounds more of a

>Several months ago there was an incident where the parent discovered over $2500 in credit card charges mostly due to in game purchases. This sounds more of a parenting issue. How and why did the kids have access to the credit card info?

ryneandal 6y ago
Locking down and/or outright refusing to enable purchases is one of the first steps taken when getting my kids new devices. The most recent setup of my daughter's new PC in Windows 10 was easier than it had been on iOS for her iPhone.
- KindOne 6y ago
  How and why does your kids devices have access to your credit card info?
  - flipgimble 6y ago
    I could give you a quick example but do you expect the answer to this repeated question changing the fact that this is a real issue for responsible and engaged parents? I was going to write more details, but I don't feel comfortable recounting other people's personal details. I could anonymize it but that would make it sound contrived. As someone who's daily job is consulting and helping solve tough technical problems for non-technical clients, I feel for these parents being overwhelmed. I can see how the technology is not always on their side when considering the marketing towards their kids and the type of e-commerce dark patterns.
    - ryneandal 6y ago
      > I feel for these parents being overwhelmed. I concur. I work with ACLs and permissions on a daily basis, my wife doesn't. This affinity for permissions structures rears it's head when she is entirely frustrated when setting up whitelisting for my daughter's MS account.
  - ryneandal 6y ago
    Do you have children and/or have used most tech company's family account offerings? Apple, for an example, has a "master" account which controls billing. All purchases made on any associated family account are routed through this master account. My wife's purchases don't require approval, but all child accounts do. Microsoft's account structuring is very similar.
    - KindOne 6y ago
      No children and no family accounts. Every account I own is only used by me.
- nodamage 6y ago
  Part of Apple's objection to Fortnite's custom payment processing system is that it completely bypasses those parental controls.
  - ryneandal 6y ago
    Yes, by requiring other types of payment validation, whether it's card entry or apple pay validaiton.
flipgimble 6y ago
Sure, but it also an increasingly common pain point, especially when combine with e-commerce dark patterns. I see a clear market demand for solving it. Busy parents may not have a comprehensive understanding of what the technology enables and what they need to restrict, when its one of 3-4 different platforms in their house, all subtly broken. This is often missed by technology enthusiasts that evaluate a merits of a platform from their own individual point of view that prizes flexibility and lack of constraints over everything else.

ryneandal 6y ago

Locking down and/or outright refusing to enable purchases is one of the first steps taken when getting my kids new devices. The most recent setup of my daughter's new PC in Windows 10 was easier than it had been on iOS for her iPhone.

KindOne 6y ago
How and why does your kids devices have access to your credit card info?
- flipgimble 6y ago
  I could give you a quick example but do you expect the answer to this repeated question changing the fact that this is a real issue for responsible and engaged parents? I was going to write more details, but I don't feel comfortable recounting other people's personal details. I could anonymize it but that would make it sound contrived. As someone who's daily job is consulting and helping solve tough technical problems for non-technical clients, I feel for these parents being overwhelmed. I can see how the technology is not always on their side when considering the marketing towards their kids and the type of e-commerce dark patterns.
  - ryneandal 6y ago
    > I feel for these parents being overwhelmed. I concur. I work with ACLs and permissions on a daily basis, my wife doesn't. This affinity for permissions structures rears it's head when she is entirely frustrated when setting up whitelisting for my daughter's MS account.
- ryneandal 6y ago
  Do you have children and/or have used most tech company's family account offerings? Apple, for an example, has a "master" account which controls billing. All purchases made on any associated family account are routed through this master account. My wife's purchases don't require approval, but all child accounts do. Microsoft's account structuring is very similar.
  - KindOne 6y ago
    No children and no family accounts. Every account I own is only used by me.
nodamage 6y ago
Part of Apple's objection to Fortnite's custom payment processing system is that it completely bypasses those parental controls.
- ryneandal 6y ago
  Yes, by requiring other types of payment validation, whether it's card entry or apple pay validaiton.

flipgimble 6y ago

Sure, but it also an increasingly common pain point, especially when combine with e-commerce dark patterns. I see a clear market demand for solving it. Busy parents may not have a comprehensive understanding of what the technology enables and what they need to restrict, when its one of 3-4 different platforms in their house, all subtly broken. This is often missed by technology enthusiasts that evaluate a merits of a platform from their own individual point of view that prizes flexibility and lack of constraints over everything else.