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Different service. They got most of the data back in the end. And you should always have backups somewhere else. I'm not sure why this is relevant.
by ptman 6y ago
Different service. They got most of the data back in the end. And you should always have backups somewhere else. I'm not sure why this is relevant.
- undecisive 6y agoYeah, at the time they got a lot of bad press for their abysmal support responses. Things like saying that their backup solution was not a backup solution, blaming the customer, etc etc. Saying that people should have geographically diversified backups is like saying you should always read the T&Cs of every website you interact with. Yes, you definitely should. But many people would rather just trust the brand, and a trust broken is not easily fixed. And understandably, that broken trust has a knock-on effect for other services in the same brand.