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> nobody’s expecting Nvidia to support the functionality I 100% guarantee you there are people who will call Nvidia support (yes, they will literally dial +1-8
by Godel_unicode 6y ago
> nobody’s expecting Nvidia to support the functionality
I 100% guarantee you there are people who will call Nvidia support (yes, they will literally dial +1-800-797-6530 on a phone like it's 1972) to complain about broadcast. Some people are unbelievably entitled, and think that no matter what it says on the box if they paid good money for it then it should by God do whatever stupid ass thing they want it to do.
- hnarn 6y agoSo? This is why service desk exists. And I say that as someone who previously worked in one. The key is that something being unsupported is clearly stated in the software and enforced by everyone in the organization. If done correctly you’ll have no PR penalty as the majority will take the party of the organization, and a PR benefit if it works for people even when they know it “shouldn’t”.