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Not the parent but I specifically transferred away from namecheap because you attempted to increase my renewal on a .club domain by 15x, claiming my previously-
by boustrophedon 6y ago
Not the parent but I specifically transferred away from namecheap because you attempted to increase my renewal on a .club domain by 15x, claiming my previously-registered domain was now a premium domain. Google Domains charged me the regular price.
https://news.ycombinator.com/item?id=23292774 https://news.ycombinator.com/item?id=23292774
- ted0 6y agoHighly doubt this was intentional. We get pricing from the registry. What likely happened here is that the registry reclassified this as a premium and our support wrongly quoted the new tier to you even though it wasn't relevant since it was a renewal. Sorry you had this experience. It was likely an honest mistake.
- boustrophedon 6y agoThe price was increased in my auto-renewal notice - I spoke with support after receiving the email.