Yes there is plenty of entitlement in software, mostly from folks who have never run a software business. Queue video-game enthusiasts that think the $60 price

Yes there is plenty of entitlement in software, mostly from folks who have never run a software business. Queue video-game enthusiasts that think the $60 price of the game somehow facilitates providing content updates, bug fixes, and hosting multiplayer servers until the heat death of the universe. There is significantly distorted public perception of the true costs of software. The hidden subsidies of advertising monetization and data collection have done an excellent job of this. In Autodesk's case, it was enterprise customers paying tens and hundreds of thousands for license seats, so that private parties could use it for free. The alternative for autodesk may be to show Ads in the software, or collect data about what you're designing for ad profiles. I'm sure people would love that as an alternative.