They weren't the original builders, with the realtor and seller first directly mentioned under point 1 and again later on. This does seem to be something folks

They weren't the original builders, with the realtor and seller first directly mentioned under point 1 and again later on. This does seem to be something folks miss, given the other comments under the article. That said, it does look like the franchise the original person hired was both incompetent and fly-by-night, given the comments, and then the original person patched things up just enough to pass muster and got out while they could.