It can be really tough to see beyond one's own isolated experience, but you are expressing something analogous to a refusal to fly on any airline because one ai

It can be really tough to see beyond one's own isolated experience, but you are expressing something analogous to a refusal to fly on any airline because one airline lost your ticket. Whilst there's certainly a risk of your ticket being lost, as you found, for 99.99% of people tickets work just fine and are never lost.