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http://www.google.com/apps/intl/en/business/features.html http://www.google.com/apps/intl/en/business/features.html Support and reliability 24/7 phone and ema

by Vvector 15y ago

http://www.google.com/apps/intl/en/business/features.html http://www.google.com/apps/intl/en/business/features.html Support and reliability 24/7 phone and email support for critical issues 99.9% uptime guarantee SLA

e1ven 15y ago
We have that ;) I called them, emailed them, and asked for updates in as plain of terms as possible. 4+ days on the missing file, 8+ hours on broken email.
- VengefulCynic 15y ago
  Quite simply, Google appears to be in material breach of your SLA. Where is your lawyer?
  - pyre 15y ago
    99.99% over what time period?