I've done this quite a bit myself, and I know it can certainly go down. But at least then I can do something about it.. As it is, it feels like my requests are

I've done this quite a bit myself, and I know it can certainly go down. But at least then I can do something about it.. As it is, it feels like my requests are going into a blackhole. This is very important to us, but to Google, we're just another tiny startup.