Oh no, please no. The user interface is bad enough for all these parents just trying to get their kids online and doing two things at once on a Chromebook. I

Oh no, please no. The user interface is bad enough for all these parents just trying to get their kids online and doing two things at once on a Chromebook. I cannot imagine the support cost if they were using free software given that's much harder to setup. Also, training is not going to happen. The UI needs to be discoverable.