I don't agree that measuring productivity is impossible. It's obviously possible for some roles, especially sales, which seems to be the focus here. That said,

I don't agree that measuring productivity is impossible. It's obviously possible for some roles, especially sales, which seems to be the focus here. That said, it's dubious whether or not they've got anything real here. They say productivity fell, especially on monday and friday. Probably implies they're looking at: * Login time on the VPN * Number of meetings or some other proxy for activity * Sales numbers The first one might be right. People might be spending less time working, when working remotely. The mistake is in assuming that they would be contributing any sort of value if they were in the office and logged in 100% of the time. The second one might be right too, but again, may not correspond to anything The third one, if true, probably has less to do with the productivity of the workers and more to do with the economic situation. But who knows? They may have something real.