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> Because if you were in one of the target groups, you'd be nodding your head as you read it saying: "These people understand my problem(s)". I can't speak for

by detst 16y ago

> Because if you were in one of the target groups, you'd be nodding your head as you read it saying: "These people understand my problem(s)". I can't speak for Zak but this is certainly not true for me and many others. If I can't find out what you actually offer, after selling me a nice story about solving my problems, I walk away. It's such a frustrating experience that I assume doing business with them will be just as frustrating so I don't bother contacting them with my questions. I had this happen recently, finding out later that they did almost exactly what I was looking for... and it was a technical product. I can respect that they wanted to market primary to non-technical types but if I can't get the info anywhere on your site, I'm not interested.

run4yourlives 16y ago
To be clear I'm not advocating secrecy. The website should say something about the product of course. People like you, or rather customers like you (and me) are usually the biggest pain in that ass for a company. You not being interested is a much larger problem for you than it is for them. I'm not being insulting, but I am serious. If you are technical enough to read HackerNews, you are probably technical enough in your chosen domain to write the software yourself, or a least come very close to doing so. That means you're also more than likely to push the envelope, demand excellence and try to make the software do something that 99% of the user don't do. While this can sometimes be beneficial, when you have a targeted market it is often just very loud noise. People like you and I tend to be early adopters, and while we are critical for determining market fit, we tend to be a giant pain in the ass once that fit has been found, because most often we are not it. It all comes down to understanding that you are not the target market, even if it's still true that you would have use for the product.

by detst 16y ago

run4yourlives 16y ago

To be clear I'm not advocating secrecy. The website should say something about the product of course. People like you, or rather customers like you (and me) are usually the biggest pain in that ass for a company. You not being interested is a much larger problem for you than it is for them. I'm not being insulting, but I am serious. If you are technical enough to read HackerNews, you are probably technical enough in your chosen domain to write the software yourself, or a least come very close to doing so. That means you're also more than likely to push the envelope, demand excellence and try to make the software do something that 99% of the user don't do. While this can sometimes be beneficial, when you have a targeted market it is often just very loud noise. People like you and I tend to be early adopters, and while we are critical for determining market fit, we tend to be a giant pain in the ass once that fit has been found, because most often we are not it. It all comes down to understanding that you are not the target market, even if it's still true that you would have use for the product.