It's one thing for Apple's product quality (or quality control) to be less now that Steve Jobs is no longer with us. But it's another thing for customer-hostile

It's one thing for Apple's product quality (or quality control) to be less now that Steve Jobs is no longer with us. But it's another thing for customer-hostile dark patterns to become Apple's norm. :/ (I was subjected to the worst customer support experience of my life with the #KeyboardGate defect.) Jobs was one of a kind.