4 ms·
> I sold digital goods on eBay a few times (like, less than 10 times) and I've already got 3 (!) people claiming their purchase is "unauthorized" after I sent t
by Sohcahtoa82 6y ago
> I sold digital goods on eBay a few times (like, less than 10 times) and I've already got 3 (!) people claiming their purchase is "unauthorized" after I sent them the goods (redeem codes, so I can't really let them "return").
This shit is why I don't sell on eBay anymore.
I have a friend who sells stuff on eBay a lot (or at least, used to), and he says about 5% of his sales go to scammers who will request refunds claiming they never received an item.
Of course, now that I think more on it, I wonder how many of those 5% were scammers versus how many of them simply had their package stolen from their front door.
- megablast 6y agoTracking numbers exist. What package delivery does not include a tracking number?
- Sohcahtoa82 6y agoHaving a tracking number doesn't matter if the scam buyer tells PayPal/eBay that you mailed them a brick and not the item you actually ordered.
- willcipriano 6y agoThe tracking number reports the package as delivered, someone came by and picked it up after it was left at the front door.
- bduerst 6y agoI think you mean signatory required?
- javajosh 6y agoDoesn't matter. About 5 years ago I sold a thing on Amazon, shipped it, and the buyer claimed the box was empty. I had photos of the item, the box, and the shipping confirmation came through Amazon's own systems. I even had messages from the buyer about the item. Amazon refunded the buyer his $250 and charged me $250. That was the last thing I ever sold on Amazon, and I also didn't buy anything on the site again until this year.
- Sohcahtoa82 6y agoThis shit is why when I had a medium-ticket item (Starcraft II Collector's Edition, sold for ~$300 at the time), I used the Fulfilled by Amazon feature. It cost me more, but I believed that having Amazon know before it shipped out that it was a sealed box, I'd be much less likely to get scammed.
- Dahoon 6y agoA brick and mortar business normally sees more than 5% loss so if that is a real number it is great.