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Had the same issue with delamination and because they admitted to it being their fault, took it to an Apple store just to see what they'll say. They said that i
by locallost 6y ago
Had the same issue with delamination and because they admitted to it being their fault, took it to an Apple store just to see what they'll say. They said that it is a known defect but, wait for it, not for my model and so in my case it's my own fault by default. The person literally said yes it's delaminating but it's a different type of delamination. There was another comical scene involving googling by the employee which I will spare. It's not a big deal because I wasn't in my hometown anyway and couldn't leave it for longer than 3 days, but still. That company is simply ridiculous, and I hope I don't have to deal with them too much in my lifetime.
- plow-tycoon 6y agoThe first time I experienced this, I was travelling through the U.S in 2018, in what seems like a similar event. I almost didn't get them to agree to do it, but it was up to their discretion and they obliged. However, the kicker was that they had to mail it away and it'd be gone for at least a week. I tried numerous Apple stores on our way up through California. Some said they did do MB repairs in store, but their hands were tied, they'd have to mail it away. Insane.