Cool, sorry if I seemed a bit curt originally :) What you've highlighted is a big challenge facing all organizations today. Behind the glitz of the latest SaaS

Cool, sorry if I seemed a bit curt originally :) What you've highlighted is a big challenge facing all organizations today. Behind the glitz of the latest SaaS offerings and trainings, business operations are just stuck in the mud in terms of employees really caring about the outcome of a business process. For some people, uploading 100 resumes from their local computer to a shared drive is easy and consistently repeatable with no human error. For others, it feels like a gigantic waste of time and can be inefficient. When you multiply this by hundreds of employees over many months of work, the SaaS solution (if it actually works) ends up being the more efficient and cost effective route. For me though, the choice is clear. I'd much rather the drive and a simple spreadsheet. It's like the simplicity and ubiquity of Whatsapp compared to the horrific mess that is Webex :)