> I explained that I think that the ribbon cable is simply faulty and that it probably just needed a replacement. The Genius said that they're going to bring it

> I explained that I think that the ribbon cable is simply faulty and that it probably just needed a replacement. The Genius said that they're going to bring it in the back to do every single one of the things I mentioned that I already did. People who are technical like you, or myself, and attempt to fix things, and often know more than techs, it's frustrating. But consider how many people come in that don't do those things, or don't do them but said they did, etc. Honestly, often times when a coworker of mine is checking an issue I'm having, the issue is a minor one that I somehow missed.