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The iPhone 4 was also one of their best selling models of all time (iPhone 6 I think exceeded it). Geoffrey Moore’s “Inside the Tornado” makes an argument that
by parasubvert 6y ago
The iPhone 4 was also one of their best selling models of all time (iPhone 6 I think exceeded it).
Geoffrey Moore’s “Inside the Tornado” makes an argument that companies deliberately need to become less customer focused when they’re in hyper growth mainstream adoption.
- Abishek_Muthian 6y ago> companies deliberately need to become less customer focused when they’re in hyper growth mainstream adoption But, Amazon doesn't seem to have done that. Someone even claimed Amazon sells customer service, they still seem to do so but at the expense of their employees. Thanks for the recommendation of the book.