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FWIW, I have owned _a lot_ of Apple products over the past decade. They have been almost universally reliable and overall pretty great to use. I _did_ have to s
by dangoor 6y ago
FWIW, I have owned _a lot_ of Apple products over the past decade. They have been almost universally reliable and overall pretty great to use. I _did_ have to send my 2018 MacBook Pro in for the dreaded & common keyboard repair. We also have a 2014 MacBook Pro that recently has had its battery inflate, but that was after years of service.
The keyboard thing was a real (and sucky) problem that Apple should not have let go on as long as they did. But the very small number of problems I've had through the years of using Macs, iPhones, iPads, Apple Watches, AirPods, iPods, etc. gives me an overall good impression of their products.
Apple's customer satisfaction rating is industry-leading: https://www.theacsi.org/index.php?option=com_content&view=article&id=149&catid=&Itemid=214&c=Apple&i=Personal+Computers https://www.theacsi.org/index.php?option=com_content&view=ar...