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I saw a video by Louis Rossman the other day that's relevant to this. He owns an independent repair shop that repairs Apple products, and he said that Apple has

I saw a video by Louis Rossman the other day that's relevant to this. He owns an independent repair shop that repairs Apple products, and he said that Apple has basically won the fight by locking down their supply chain. Independent repair stores now cannot get Apple parts anywhere, so your only repair option in many cases is to take the thing to Apple and pay the predictably just-below-used price to get it repaired. https://www.youtube.com/watch?v=zFA3szW9nWk https://www.youtube.com/watch?v=zFA3szW9nWk

imglorp 6y ago
You can mail a mac to Rossman's company and they'll work for P+L without the Apple upsell woo. Contact is on the about link above.
- spuz 6y ago
  What does "work for P+L" mean?
  - nAwYz 6y ago
    Parts and labour cost
  - ThePowerOfFuet 6y ago
    the cost of parts and labour.
  - chadash 6y ago
    parts + labor
  - kellenmurphy 6y ago
    Parts and Labor
  - zo1 6y ago
    Parts and Labour?
  - deleted 6y ago
    [deleted]
unglaublich 6y ago
And customers are fine with it.
- StavrosK 6y ago
  He addresses that in the video, customers are fine because Apple sabotages repair shops and then blames them for the failures.
- SebastianKra 6y ago
  No, they are generally not. It's just that there's so much unethical _shit_ to keep track of, that you have no chance to even know half of it. And even if you do, what can you do about it? Switch to another company? [1] The amount of effort that I need spend just to fight only _some_ of the unethical behavior in my area of expertise is already high. Just imagine the issues in other fields which I don't know about. [1]: https://i0.kym-cdn.com/photos/images/facebook/000/618/221/479.jpg https://i0.kym-cdn.com/photos/images/facebook/000/618/221/47...
  - ntsplnkv2 6y ago
    Seems to be this massive untapped market of people who are upset with their options. Or the reality is most people don't care as long as they can check instagram and open tiktok. What is more likely?
    - jdashg 6y ago
      It's both: People are upset but they lack agency, so they deal.
      - ntsplnkv2 6y ago
        I just don't think people are that upset about this. I think there are other things that they are more upset about that happen far more often. We constantly get anecdotes on here like this post, Yet everyone I know who has a mac never has any of these troubles, or if they do apple takes relative care of them. My mom's macbook still kicks after 10 years. The only issue which I saw a friend have was the keyboard debacle. Other than that, I never hear of these situations. What are the actual numbers?
fareesh 6y ago
Wouldn't you also in theory be able to get a donor part from someone's laptop which is otherwise busted?
- StavrosK 6y ago
  He addresses that in the video as well (I think he said it wasn't economical).
- canofbars 6y ago
  Apple started to crack down on this by burning an ID in each part with a security chip that will brick the laptop if it detects a part changed and only apple can reset it so it works again.
Just1689 6y ago
Yeah I believe the strategy is to make consumers think they should "just buy a new one". Apple is also putting up a very poor "training" program (Independent Repair Program) so that it looks like they're entertaining "right to repair" while they ensure the program is not adequate enough for people taking the course to handle even the most basic repairs. Apple also locks it all up in tight NDAs so that they can't discuss this publicly. https://www.youtube.com/watch?v=zvFuNIZuxq4 https://www.youtube.com/watch?v=zvFuNIZuxq4
- ntsplnkv2 6y ago
  I don't think it's so much "buy a new one" as it is "buy apple care."
  - ChuckNorris89 6y ago
    Apple care doesn't last too long. More like buy apple care and when that runs out, buy a new one.
    - ntsplnkv2 6y ago
      Point well taken, but that doesn't seem to be Apple's MO. Most of my apple devices have lived far past their life. Now maybe in 10 years I look back to this time and say that is no longer true, but I have multiple 10 year + old pieces of apple hardware that still function remarkably well.

imglorp 6y ago

You can mail a mac to Rossman's company and they'll work for P+L without the Apple upsell woo. Contact is on the about link above.

spuz 6y ago
What does "work for P+L" mean?
- nAwYz 6y ago
  Parts and labour cost
- ThePowerOfFuet 6y ago
  the cost of parts and labour.
- chadash 6y ago
  parts + labor
- kellenmurphy 6y ago
  Parts and Labor
- zo1 6y ago
  Parts and Labour?
- deleted 6y ago
  [deleted]

unglaublich 6y ago

And customers are fine with it.

StavrosK 6y ago
He addresses that in the video, customers are fine because Apple sabotages repair shops and then blames them for the failures.
SebastianKra 6y ago
No, they are generally not. It's just that there's so much unethical _shit_ to keep track of, that you have no chance to even know half of it. And even if you do, what can you do about it? Switch to another company? [1] The amount of effort that I need spend just to fight only _some_ of the unethical behavior in my area of expertise is already high. Just imagine the issues in other fields which I don't know about. [1]: https://i0.kym-cdn.com/photos/images/facebook/000/618/221/479.jpg https://i0.kym-cdn.com/photos/images/facebook/000/618/221/47...
- ntsplnkv2 6y ago
  Seems to be this massive untapped market of people who are upset with their options. Or the reality is most people don't care as long as they can check instagram and open tiktok. What is more likely?
  - jdashg 6y ago
    It's both: People are upset but they lack agency, so they deal.
    - ntsplnkv2 6y ago
      I just don't think people are that upset about this. I think there are other things that they are more upset about that happen far more often. We constantly get anecdotes on here like this post, Yet everyone I know who has a mac never has any of these troubles, or if they do apple takes relative care of them. My mom's macbook still kicks after 10 years. The only issue which I saw a friend have was the keyboard debacle. Other than that, I never hear of these situations. What are the actual numbers?

fareesh 6y ago

Wouldn't you also in theory be able to get a donor part from someone's laptop which is otherwise busted?

StavrosK 6y ago
He addresses that in the video as well (I think he said it wasn't economical).
canofbars 6y ago
Apple started to crack down on this by burning an ID in each part with a security chip that will brick the laptop if it detects a part changed and only apple can reset it so it works again.

Just1689 6y ago

Yeah I believe the strategy is to make consumers think they should "just buy a new one". Apple is also putting up a very poor "training" program (Independent Repair Program) so that it looks like they're entertaining "right to repair" while they ensure the program is not adequate enough for people taking the course to handle even the most basic repairs. Apple also locks it all up in tight NDAs so that they can't discuss this publicly. https://www.youtube.com/watch?v=zvFuNIZuxq4 https://www.youtube.com/watch?v=zvFuNIZuxq4

ntsplnkv2 6y ago
I don't think it's so much "buy a new one" as it is "buy apple care."
- ChuckNorris89 6y ago
  Apple care doesn't last too long. More like buy apple care and when that runs out, buy a new one.
  - ntsplnkv2 6y ago
    Point well taken, but that doesn't seem to be Apple's MO. Most of my apple devices have lived far past their life. Now maybe in 10 years I look back to this time and say that is no longer true, but I have multiple 10 year + old pieces of apple hardware that still function remarkably well.