I think you're interpreting my comment too literally, I'm basically saying the same thing you are; I also try to think of software from the perspective of peopl

I think you're interpreting my comment too literally, I'm basically saying the same thing you are; I also try to think of software from the perspective of people who will actually be using it. All I'm saying is that I've noticed that often engineers and product-owners ( or whatever we call a boss nowadays) are out-of-touch with what their end users actually want and need.